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  1. J

    Can't Register software

    @wishfulthinker @roberta I've tried what you suggest and still nothing! I tried by the "firewall" directions and I get the attached error.
  2. J

    Can't Register software

    I have tried EVERYTHING and Ryan has not responded to any of my email. I have lost so many orders for the Holidays and really upset that I can't get this to work.
  3. J

    Can't Register software

    @wishfulthinker Yes, I have tried all this with the version 7.4 as well. I'm really upset that Ryan hasn't gotten back to me. I provided him my proof of purchase and have not heard from him. I have not been able to do any orders since October.
  4. J

    Can't Register software

    @wishfulthinker STEP 1: I open the app: STEP 2: Go to File > Open > 8ozChristmasSanta.cwr STEP 3: I make changes and it will let me save the file, but when I try to print I get: STEP 4: When I try to REGISTER I get the error: I tried: Registering from Help Registering from “Register” in red...
  5. J

    Can't Register software

    STEP 1: I open the app: STEP 2: Go to File > Open > 8ozChristmasSanta.cwr STEP 3: I make changes and it will let me save the file, but when I try to print I get: STEP 4: When I try to REGISTER I get the error: I tried: Registering from Help Registering from “Register” in red on the right I...
  6. J

    Can't Register software

    What version is the correct version of software. I purchased WrapCandy 7.1 Professional and I also have WrapCandy 7.4 Beta. I tried both and no luck registering.
  7. J

    Can't Register software

    @ryansaw Can you help me with my issue. I have tried multiple things and cannot register my software. I'm getting an error "Registration failed. Error: The remote server returned an error: (503) Server Unavailable" I even re-purchased the software and uninstalled and re-installed and get the...
  8. J

    Can't Register software

    I have tried mutiple things and cannot register my software. I'm getting an error "Registration failed. Error: The remote server returned an error: (503) Server Unavailable" Can anyone help me? I have tried to get in touch with Ryan, but have not heard back from him.
  9. J

    WHAT IS GOING ON WITH MY WRAPCANDY??!!

    I also sent him several emails, but haven't heard back yet. Thank you @ryansaw
  10. J

    WHAT IS GOING ON WITH MY WRAPCANDY??!!

    @wishfulthinker I tried to the register my software and I even repurchased the software and downloaded it thinking that would help because I have a job to get out by Friday. I'm still getting the following error....
  11. J

    WHAT IS GOING ON WITH MY WRAPCANDY??!!

    I have no problem creating, editing or creating the templates, I just can't print them.
  12. J

    WHAT IS GOING ON WITH MY WRAPCANDY??!!

    I've tried that and I just purchased the software again thinking that could be the problem and I'm still getting the following error. Please help asap. I have an order to get out on Friday. Thank you
  13. J

    WHAT IS GOING ON WITH MY WRAPCANDY??!!

    I can't get out of demo mode any suggestions?
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