I sent this to PayPal as proof and they still denied the reversal! I bought another one just to see what email is sent out when someone buys the software. You can't tell me that he didn't receive it! I am calling BS on the person!
Dear Jenel Farrell,
Dear Jenel
Thank you for your Order...
All the information that you need...... the case number.... the guy's name ......are all in the very 1st post. Be sure to include the case number in your complaint
This was my response back to them
PayPal
I want to know how I can prove that the software that he said he did not get can be downloaded right from the website... Personalized Candy Wrapper Software - Wrapcandy
Personalized Candy Wrapper Software - Wrapcandy
Candy Wrapper...
OK. LET PAYPAL HAVE IT!
Jenel Farrell - We've reviewed your information.
An update on your case
Thank you for your cooperation.
We've reviewed the additional information you provided regarding the claim below.
Transaction Details
Transaction...
Thank you. Be sure that they understand that it is a download right from the website and all he had to do was open his email and download it..... love ya girlfriend♥
I deleted him from the database and blocked his IP. Even if he did download it to his computer he will not be able to print anything since he cannot register it. He does not exist!
I am in tears over this. How can Paul and PayPal think that this is ok? it is an instant digital download! I don't know if anything can be done by any of you to let PayPal know how this works and go to bat for me as I have appealed the decision.
Hello, Jenel Farrell
Case closed in buyer's favor
What’s happening with this case?
We've completed our review of this case and decided in the buyer’s favor. The refund amount of $59.00 USD has been withdrawn from your PayPal account. If this refund has made your balance...
A PayPal Dispute Case was opened up against me......
The emails.....
Paul Smalldon <[email protected] Tue, Dec 20 at 5:36 AM
Paid for wrapcandy . how do I get the program
Thanks
Paul Smalldon
[email protected] <[email protected]>
To:paul Smalldon Wed, Dec 21 at 8:55 AM
Hi...
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