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I looked at the account and it said the version she has (the CD) is expired..... Thanks @wishfulthinker for asking the question for others to know if they can get into the forum but can't use the program, they know why and to contact me so I can look at their account. Good job on being on your...

yes they are, however, she had the basic version and it expired so she needs to purchase 7.4 version

wrapcandy.com and PLEASE USE PAYPAL when you pay