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  1. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    Ryan said....... Find out if the users that cannot register are in Windows S mode. S mode will not allow wrapcandy to make changes to the registry to unlock the software. See this page for information on how to get out of s mode...
  2. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    Sometimes updates in general cause problems..... I try to avoid them as long as I can. LOL
  3. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    @latitude good advice, I never thought about that but you are correct with Chrome and/or Windows 11
  4. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    @lwiltse Let me check your account and get back to you privately on the support ticket you submitted.
  5. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    after you uninstall everything are you restarting the computer before you download the 7.4 version?
  6. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    @zandragail Google error code 403 and see what they say it is. I know it is not on Wrapcandy's end as people are registering almost daily.
  7. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    Go to your account page on wrapcandy.com and click the 7.4 red link under active resources and install it on your computer. (save it to your desk top so you can find it). When you install it, do it as Run As Admin. Then you will need to register it. See all the attachments
  8. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    Have you tried changing your password?
  9. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    There is some reason your settings are blocking. Everything is ok on wrapcandy's side. I had 3 new people just yesterday register. Have you tried cleaning cookies and cache?
  10. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    After you uninstalled everything with wrapcandy from your computer, did you restart your computer? When you reinstalled wrapcandy, did you go to your account page on wrapcandy.com and download from the red 7.4 link?
  11. jenel

    Need help - cannot register Wrapcandy on my new computer (Windows 10)

    @zandragail Your account was missing pro activation so I reactivated it for you. Sign out of Wrapcandy and then sign back in. Open a BLANK page in the program and you should be able to register it now.
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