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Yes, I did that, and then and reinstalled it by running as Administrator and it worked! WOOOO hOOOO. Thanks everyone for the help

this is what I still get. I used the "help" and not the register on the right. I turned off the firewall and still got the same thing

I didn't do the update, I did the main program on the laptop. I will give it a try, thanks

I have the same issue. I got a new laptop yesterday and I downloaded (Wrapcandy 7.4 Pro) from the link on my account. when I went to register it so I could print and save it, it would not let me register. I know that my login name and password ARE correct. It told me that my payment is not...