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I am so sorry that he has chosen to abandon us all and won't fix things. He has brought me to tears yet again because I can't help you all.

@jboykin ..... @roberta said that she has helped people remotely in the past. Maybe contact her and see if she can help you. I don't know how to get into a program to help people by getting into their computers remotely to help.

@jboykin ...... I updated your account again. @ryansaw is missing in action AGAIN. Have you uninstalled and reinstalled the program? Ryan has not gotten the valid certificate/key for Windows 11 so if you are running Windows 11 there is no fix at this time until he reappears and gets...

@jboykin I can't get into any Admin things and I cannot get into protected forums. As soon as Ryan is able he will fix things. It "seems" that someone has gone in and changed a lot of stuff and locked me out of everything. Those are the problems that Roberta spoke of, not personal problems.

Try registering from a BLANK page on the program, not one with a design on it already

7.4 is the current version. Try reinstalling it from your account page and run it in an elevated state. The new update for Windows seems to play a mess with wrapcandy.