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  1. L

    Please help my wrapcandy is down

    Hi Roberta, thanks for getting back to me... everyone is great help here ☺️💚 I've been pressing the reset button, it's just a little time consuming but at least I'm able to finish my orders. I'll try the 2nd option later on tonight. Thanks a mill
  2. L

    Please help my wrapcandy is down

    Thanks a million Roxy, you are all so helpful 💚☺️ I've been using the reset button for the last hour to remove blobs, it's just time consuming but at least I can get a few bits done. After I've finished these orders tonight I'll sit down and read about 'uninstalling the updates' and see id that...
  3. L

    Please help my wrapcandy is down

    Thanks so much Christine for your quick reply, really appreciate it xx Laura
  4. L

    Please help my wrapcandy is down

    Thank you, do you know if the blotches will eventually disappear on the designs? I cant remove some of them
  5. L

    Please help my wrapcandy is down

    Hi everyone, Laura here from Dublin, Ireland :) My wrapcandy has been down since yesterday morning like most people. I was in the middle of making halloween orders. I cant seem to get it back working. All of my designs are still covered in black blobs. Any help is appreciated. Thanks a mill
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