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Roxy, thanks for tagging me. Unfortunately in this case I am unable to help as I haven't dealt with that problem either. Your advice about resetting their password should help. @llampkin if it doesn't help, please be sure to let us know.

Thank you Roxy for all of your help with charnrich. :) @charnrich once you get wrapcandy set, you will find that it is so much easier and better to use than mywrapper. I bought mywrapper (as well as several other programs) before I found wrapcandy. None of them worked anywhere near as easy and...

@preciousmemento I got your email and replied. :) Also, OMG don't say that about your wrappers. I'm one of the most basic folks when it comes to making things. Most of what I do is just add text and graphics to background templates folks already made; because I can't really do anything from...

Hi @preciousmemento it's great to see you *home* again. :) Unfortunately I haven't heard of nor seen that error message before so I'm not sure how to deal with it. I hope @ryansaw will come along shortly to help you out with it. In the mean time if you want to email me the file I can check on...

Ellis, I'm so glad you got it sorted out for you. I was reading that and wondering what the heck could have happened. Yep, I have found out with several glitches that if I just close it and restart it, normally that fixes the situation. :)