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Thanks for offering Bobbi. Hopefully you will be able to help some.

We are really in the hands of the server proprietor @ryansaw who we are currently waiting on to respond to the requests for help. So sorry. It seems like Windows11 is the culprit but until he helps we are at a loss as to what to do to help. So sorry. Please bear with us.

Not sure that it will be the version @latitude. I am using the same as @tsidell without any problems. The only difference I think is that she is probably also on Windows 11. I am still on Windows 10.

@jenel, could you contact @ryansaw to see if he can help. Please