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  1. roberta

    NEWS Where’s Ryan???!!

    @dworkman, I will message you with some registration information that might help you out. So check your inbox in just a little bit.
  2. roberta

    ISO Preview

    I'm right there with you, I always have a hard time saying what I want/need to say. No worries. There are actually several things that are different with Windows 10 unfortunately. I can't remember what they are, but I remember when I went to Windows 10 that there were things different and Ryan...
  3. roberta

    ISO Preview

    When you have the wc software open, where is it that you are saying you can't see the initial preview? I'm confused, because the only preview I can think of is the print preview which you say you can see. But then again, I might be drawing a blank, which is why I ask. :)
  4. roberta

    NEWS Where’s Ryan???!!

    Hi @pepsi3233, I am not a mod but I will see if I can help you out. Purchase of the software (even for lifetime updates on the software) is separate from the forum. With this new forum, when you sign up you have access to just the basic threads/forums. I don't have a list, but I know it's just...
  5. roberta

    Which printers?

    Take a deep breath, you got this! :) It all takes time, and once you sort things out it will all come naturally and be so awesome for you. I use my Cameo for cutting out most everything as I mentioned above. Including tic tac wrappers. It honestly is up to you though, because some folks say...
  6. roberta

    Which printers?

    You are actually talking about two different things. A Cricut isn't a printer, it's a cutter like the Silhouette Cameo cutter. As for a printer, I use an Epson WorkForce WF-7720 inkjet. Love it. It prints great, uses little ink in regards to things but still looks beautiful. Ink isn't very...
  7. roberta

    NEWS Where’s Ryan???!!

    @NYPinkBlazer is it not opening at all? Or just needs to be registered?
  8. roberta

    NEWS Where’s Ryan???!!

    @mackenziegirls let me see if I can get you going. But please bear with me as I will need to ask a few questions in order to see if I can help you out. [1] You said you downloaded the programme, were you able to get it registered with no problem? [2] You say no templates etc, are you meaning...
  9. roberta

    NEWS Where’s Ryan???!!

    @msjoyce2 if you will go to wrapcandy.com and in the upper right click on 'login' then log into your account. On the left side you will see a download for the wrapcandy program that you bought. Download it there, then when you open it click to register. If you have problems registering, let me...
  10. roberta

    Accounts before 2016 Restored for the Most Part

    Ryan was just here a couple of days ago posting things to help folks out. I'm not sure why you haven't heard from him @kac313. What is it you are needing help with if I might ask?
  11. roberta

    NEWS Where’s Ryan???!!

    wrapfun4me, on April 24th Ryan posted the following for you in the other area where you posted.... @wrapfun4me Added lifetime Elite to your Account ....so hopefully that took care of it for you.
  12. roberta

    Can't transfer Wrap Candy to new computer

    @NYPinkBlazer, I'm sorry it didn't work. I don't know what else to try. Hopefully someone else has a suggestion for you. I will see if I can get ahold of Ryan and ask him to come help you out as soon as he can, if I get ahold of him.
  13. roberta

    Can't transfer Wrap Candy to new computer

    One thing to try...go to wrapcandy.com and in the upper right click on 'login'. When you are logged into your account (not here at the forum, but your main wrapcandy account), you should see an area called 'active resources'. Under the active resources you should see your downloads and there...
  14. roberta

    Can ANYONE tell me how to re- register my Wrap Candy? I want to transfer the program to a new computer.

    @monty1969 if it says that it's registered, it should be working the same on the new computer as it did on the old one. I wish I could help you more, but I'm not familiar with the registration parts of the software, other than what I mentioned above about how to register it. Ryan was on the...
  15. roberta

    Can ANYONE tell me how to re- register my Wrap Candy? I want to transfer the program to a new computer.

    Glad to help when I can, which isn't very often, LOL. Although I haven't heard back from her yet to see if the last thing that I mentioned worked for her or not. I hope so.
  16. roberta

    Can ANYONE tell me how to re- register my Wrap Candy? I want to transfer the program to a new computer.

    @darcie57, I don't give up on anyone. There are plenty of times I can't help with something, but I will try if I can. When you have the wrapcandy software open, click in the upper left on 'help' then click on 'register'. You can enter the login and password information there. Login also known...
  17. roberta

    Can ANYONE tell me how to re- register my Wrap Candy? I want to transfer the program to a new computer.

    Darcie, go to https://wrapcandy.com/ and click in the upper right where it says 'login'. and there should be something there about it. If not, please message me and I will see if I can help further for you.