Getting started

Discussion in 'Newbie Forum' started by phunter, Jun 1, 2017.

  1. phunter 2017 Reunion Registered Member

    can someone tell me what I'm doing wrong? I downloaded WC program last night while watching a youtube video by Ryan. When he is clicking on a template you can see the pic on the right of screen as he scrolls. when i do it, i have a big blank box. My hubby tried several different things but couldnt get the artwork to show up. see screen shot

    i hope i'm explaining it right

    Attached Files:

  2. maxluv Staff Elite Plus

    Can you try changing it to all files, instead of just wrapcandy files like it says? I've had the program so long that it's been awhile since ive opened those files. But let me open it and try.
  3. maxluv Staff Elite Plus

    Ok forget what i posted above, lol.. i haven't seen Ryan's video in a while.but if you click on that and open the file should open, did you try that?
  4. maxluv Staff Elite Plus

    upload_2017-6-1_12-30-13.png_Getting started_maxluv
    This is when i clicked on the one that you have clicked on.
  5. OP

    phunter 2017 Reunion Registered Member

    i'm not home to try but i will later this evening... It will let me open it, i just cant VIEW it
    know what i mean?? i think the program said WC 2010?? I'm wondering if its because i have a new computer??
  6. maxluv Staff Elite Plus

    i doubt its because of the computer, mine is new as well, and i can't view it either.. but ive had wrapcandy for nearly 10 yrs just keep putting it on different computers. It's probably a setting on the computer.. i haven't really used the files from where you are, but i can view the images that i upload just fine.
  7. OP

    phunter 2017 Reunion Registered Member

    ohh ok,,, Thanks MAXLUV
  8. latitude LIFETIME MEMBER Elite

    Thanks for helping her Vershell:)
  9. Wrapcandy Get Lifetime Updates.. Staff Member Staff

    Use the Viewer Click instead Click FILE >>> VIEWER wcviewer.jpg_Getting started_Wrapcandy
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  10. maxluv Staff Elite Plus

    Wow Ryan in all the years i've been using WC i don't think ive ever used the viewer still learning WC after all these years, lol
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  11. latitude LIFETIME MEMBER Elite

    Ditto to what Vershell just said:)
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  12. Wrapcandy Get Lifetime Updates.. Staff Member Staff

    Well, now you know lol.
  13. Wrapcandy Get Lifetime Updates.. Staff Member Staff

    The new catalog will have both the image preview and the cwr and they are named the same so you can view it in windows explorer and just double click the cwr.
    windows_explorer.jpg_Getting started_Wrapcandy
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  14. nashsartwork 2017 Reunion Day Pass Team Permissions

    Thanks for the tip! I had no idea that there was a whole catalog of stuff that I had never seen!
  15. OP

    phunter 2017 Reunion Registered Member


    I see so many cute design above. i cant wait to play on this program!!

    thanks Ryan, i'll try the steps above
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  16. paulakw "P" Staff Member Staff

    thanks Ryan !

    just goes to are never too old to learn !
    I really think there are a lot of features on the program that aren't utilized to their fullest...people get used to the basics and don't take time to explore the additional features and tips/tricks !!
    It is a great program !! just gets in the way and eats of our time we do things the quick way instead of learning everything the program can really do.
  17. wishfulthinker Roxy Staff Member Staff

    Have to admit to never using the viewer but I know where the catalogue is so have not lost out on it! Now I also know. Thanks Ryan
  18. chocolatetrufle Lifetime Elite Platinum Elite Plus 2017 Reunion Elite Member Elite

    thanks ryan i have never used viewer either.
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