NEWS Logging In Fix

ryansaw

Staff member
Elite Plus
Free Member
Elite Member
Feb 2, 2005
7,935
68
123
41
Seattle WA
#1
Some members have had problems logging into the forum and the solution that seems to be working is simply changing your password.
You can do this by going to your Wrapcandy Account profile https://wrapcandy.com/art/profile (login if prompted) and clicking the change password link.
If that doesn't solve the problem, please submit a ticket via the Help Desk.
Hope you have a Wonderful New Year!

Sincerely,
Ryan Sawyer
www.wrapcandy.com
 

roberta

Roberta (aka: Bobbi)
Elite Plus
Elite Member
Feb 17, 2005
4,999
86
93
Southern Maryland
premierclipart.etsy.com
#2
Thanks for the heads up Ryan. So far so good and I haven't had any problems. I just gotta remember to check the box to stay logged in or it keeps logging me out every few minutes, LOL.

Thanks for all that you are doing to get us up and running again!! Greatly appreciated.
 
Last edited:

gboett2763

Elite Member
Sep 20, 2007
8
3
3
#5
Some members have had problems logging into the forum and the solution that seems to be working is simply changing your password.
You can do this by going to your Wrapcandy Account profile https://wrapcandy.com/art/profile (login if prompted) and clicking the change password link.
If that doesn't solve the problem, please submit a ticket via the Help Desk.
Hope you have a Wonderful New Year!

Sincerely,
Ryan Sawyer
www.wrapcandy.com
 

gboett2763

Elite Member
Sep 20, 2007
8
3
3
#6
Thanks Ryan. It worked! Is there an are to go to learn how to use Wrapcandy?
 

kleynblum

Rebecca
Elite Plus
Elite Member
Feb 26, 2011
2,187
16
83
Elbridge, NY
#7
Thanks Ryan! I was able to get in! As long as I remember my password :). SO HAPPY to have you back!! Happy New Year!

Rebecca
 

swhite3931

Free Member
Dec 31, 2018
1
0
1
#8
i am new cant log in i guess i need a password clearance the password i thought i used it says it not it i also paid 39oo
 

ryansaw

Staff member
Elite Plus
Free Member
Elite Member
Feb 2, 2005
7,935
68
123
41
Seattle WA
#9
I am glad that it worked!
 

ryansaw

Staff member
Elite Plus
Free Member
Elite Member
Feb 2, 2005
7,935
68
123
41
Seattle WA
#10
@swhite3931 You are logged in to the Forum but don't have a monthly or yearly membership required to access the Elite Boards. The 39.00 is for the Software and Templates which you can download in your account https://wrapcandy.com/art/content/Downloads.12

If you would like to purchase a membership for a year, I can offer you 50% off since we are in the process of rebuilding.
https://wrapcandy.com/art/buy/pF5GAYMWRsQT

@gboett2763

To learn the software check out our tips and tricks video playlist:

View: https://www.youtube.com/watch?v=AKcZMllLMRQ&list=PLrcZCk26CXM1cFOf-r5icL9O8nZB7eWfp
 

jenel

Queen of Her Own World!
Elite Plus
Elite Member
Sep 29, 2012
1,073
62
118
#12
I would love the link also. Great video. Thanks