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Happy New Year to you @roberta and to all. I am still here. Just finishing off a few bits and then will be back.

thank you for helping @roberta and @jenel

Christmas Eve and nearly Xmas day and I am laughing about squished bread thanks for making me smile. Have a great day you all. Xx

Thank you Donna. Merry Christmas to everyone.

My thoughts are with you Bobbi. I am sure you will arrange Xmas dinner for ALL the family a little later in the year. Just hope that everyone gets over this virus safely and quickly. Glad to hear all is looking good for your hubby's eye op, I am sure it will go well. This is going to be the...

Sorry can't help. Hope you manage to find the right software @jenel

Hope all goes well for Jim tomorrow @roberta. And positive thoughts for 4th January too.

Merry Christmas to you too @jenel. Let us hope for a healthy, happy and peaceful New Year. Enjoy your Christmas celebrations all.

Hope this has helped @billya

@jenel - I had problems logging out and asked for help in the following thread. This did work and also check Bobbi's reply. This actually is happening to me too so may be happening to you (logging out but it takes you back to forum screen and you are therefore actually logged out?). Hope Ryan...

Oh dear Bobbi. Sending positive thoughts to anyone involved in the horrific weather that has hit the USA and hope that most managed to stay safe. Your hubby's eye op's will be a success and he will be thankful to be able to see again. One day at a time. Just tell him to remember to put in the...

Welcome back @uniquememories0316 . Thank you for helping Bobbi (@roberta)

I hope that works for you @jboykin.

@jboykin One last thing you could try. Clear all your browser cookies. Then try from the blank page again. Sometimes if you haven't cleared your browser for a while it causes problems. Hopefully this might sort you out if what @jenel suggested hasn't.

Hope it was a great success, lots of work involved. Did you manage to sell most of it?

Yes, Happy Thanksgiving to one and all.

Lots of work but isn't it satisfying when they are all done. Thanks for showing

Great news @bjs1952. Hope everything heals quickly.

Hi @jboykin - I am assuming that you also clicked on the 'help' icon on the open page. This then brings up 'register' and it should work from there. I see you are working from the 7.1 version - have you installed the 7.4 you said you had purchased WC a second time? If you haven't you need to go...

@jboykin - you need to open a blank wrapper in order to register through the help icon. check out #19 on the following link (also goes into more detail of solving problems) as well as @jenel's answer above...

Thank you for helping out @roberta. Hope @jboykin is sorted out now. Hopefully she will let us know.

Hope a few others will also 'pop' back on. Nice to see you @mloforte

Well done. Glad you managed to get sorted out.

no🤪

Looking forward to the permanent fix. Thanks @ryansaw

p.s. @sammy - you may not need to purchase 7.4 depending on what membership you purchased. You can check this by going onto home page, clicking on accouont (top right hand side) and seeing your active resources. You may just need to click on the highlighted wrapcandy version - let us know how...

Sorry to hear of your troubles @2carrie. Sending positive thoughts and virtual hugs to you and your family

I think it probably will. I uninstalled and it worked fine but when I turned off there was an update waiting which caused same problem when I turned on again. It looked like the same update as I had uninstalled but maybe someone else can confirm if same has happened to them. I hadn't put pause...

@aruba123 - Ryan is aware of the problem which was due to a recent update on windows, and is working on a long term remedy. In meantime Christines answer will give you a work around (click on the light blue and it will take you to the thread for full info).

The following thread may help. There are fors and againsts for all printers, laser and inkjet. Personally I have one of each - some paper works better with ink jet some with laser. As you also have an edible you are probably one step ahead of most! Hope you find this helpful...

Please see my reply in #57above.

Can I suggest that both of you try clearing your cache / browser history. Then start again. It might just need a restart. Sorry working from phone so can't copy and paste as normal. Re remote server error I will tag @ryansaw as it may be something he's working on

Have you checked updates as shown in #35 (page 2 on this thread). I know you found the work around thread which will help if you don't want to uninstall but it means all your wrappers will need to be manually cleared of the blob until ryan finds a solution

No, its 7.4 now. If you go to home screen (top left) click on that then click on account (top right) it will list your active resources. Click on the version showing as active and it will download. You will need to register software again which you can do by opening a blank wrapper page in the...

If you have any problems please let us know. @jboykin Thank you for helping @Christine

Hi @lozzlozboz The following is the best method as it will allow you to continue working on your wrappers without the 'blob'. This link will also show how other people (myself included) have been successful in removing the problem. I hope this will help you. You need to click on the blue...

You're welcome. Mine said the same!

You need to open a blank page on the software then, as Chris and Bobbi said, you need to click on the help icon at the top of the page and it should give you the option to register the software. @digger1611

What happens? Please let us know and we will try to help. (Any consolation, I am also a dinosaur!)

Thank you for helping @Christine. Hope this sorts you out @digger1611