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Sorry you are still having problems. Ryan has been contacted and believes the software may need to be updated. How ever he is currently without his back up files. We do not know how long it will take to fix the problem. In meantime do not re-purchase the software. So sorry to not be able to help...

Absolutely sure that someone shared the instructions for the candy cake. Have checked through my files and can't see that I saved it (probably because I knew I would not use it). @rosa-min But, if I remember correctly, 3 cake discs different sizes for three tier cake, 2 cake discs for 2 tier...

We are really in the hands of the server proprietor @ryansaw who we are currently waiting on to respond to the requests for help. So sorry. It seems like Windows11 is the culprit but until he helps we are at a loss as to what to do to help. So sorry. Please bear with us.

Just a few samples, ideas. All of these were made for personal use. I tend to do neopolitans for selling but the rest are for friends and family

I have to admit to not selling just wrappers. I think that the wrapped product is so much better. You have to use different paper when selling on their own. This would be by means of either stickers or a paper that the customer would be happy with. Then if you are selling in quantity, do you...

Yes I have also been looking every so often to see who is on. Very often just me with a few guests (probably members) who are just seeing if anything new is happening. BUT they need to log in to see what is on the protected forums where most of the shares are being posted. Ryan is important in...

Hi @katarch123, welcome back. I do hope you are on the road to recovery now. Will see if I can help, but in meatime hope that others might be able to.

Very clever @jenel. Just need a few more people on here to see it :( ;( Perhaps if @ryansaw sorted out the problems that some members seem to be having it might help. I am really sad

Not sure that it will be the version @latitude. I am using the same as @tsidell without any problems. The only difference I think is that she is probably also on Windows 11. I am still on Windows 10.

Thank you @jenel. Looks like the right size from what I have seen online. @gallant425 hope this helps.

I don't have one but if you unwrap the treat and let me know the size (with a picture of made up product if possible) I will see if I can produce one for you. @gallant425

@jenel, could you contact @ryansaw to see if he can help. Please

@jenel, could you contact @ryansaw to see if he can help. Please

Thank you for helping @jenel.

Well done Jenel. Have to admit I liked the square photo cos it showed more of the couple (not saying I didn't like the heart designs, I did). They turned out lovely. I am sure your customers will be delighted.

Hi welcome back @bobbietexas long time no see. Hopefully you should be able to download using the following thread link. I don't have Win11 but I am sure the process will be the same. Let us know how you get on or if you have any problems...

Thanks for helping out @latitude. Hope you are sorted @rosa_min

@peanutwrapper - sorry to hear your news but glad you have finally mustered up the strength to do something you used to love. I honestly don't think it will take you long to get back into the swing of things. It is an uphill climb but you will get there. One foot forward .... @sandsinrs -...

That is wonderful to hear. Congratulations and I hope you continue to improve.

Welcome back @shirley_1950. Best to experiment with various paper/card stock as it really depends on what you are making. Good luck with things.

Look forward to seeing Ryan at some time. Glad he is on the road to recovery and hope it wasn't too bad for him.

Guilty as charged. Hope I am better at it now. Thanks for the reminder