its been a few years

mary2006

Wrapcandy Pro
Hi,
I purchased this a few years ago and just downloaded the 7.4. It won't let me register so i can't print anything. Do I have to purchase it again or is there something else I need to do first? Please any help would be greatly appreciated

thanks
 

jenel

Administrator & Co-Owner
Staff member
Moderator
Lifetime Elite
Wrapcandy Pro
Elite Member
Hi @mary2006 Welcome back

First of all, if you are running Windows 11, @ryansaw Ryan has not purchased the proper Certificate Key needed for Windows 11 yet, so it will not work. There are several threads on this, search register and they will come up and read the solutions that helped people. You will not need to repurchase the program.
 

jenel

Administrator & Co-Owner
Staff member
Moderator
Lifetime Elite
Wrapcandy Pro
Elite Member
Also, I looked up your account. You have the "FREE" version and it is no longer supported. I will fix this for you. Sign out completely of wrapcandy, uninstall the program, then go to your account page, reinstall it, and install it as "Run as Admin". After installed, go to a BLANK page of the wrapcandy program.... (no projects) and register from there.
 

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