Active membership-can't register software

[cahennard]

I cannot register my software. I have a lifetime membership and the website says I'm active.
I keep getting the same message saying I can't register. I've changed my password and restarted my computer
I have windows 10.

 

[jenel]

I sent you a message through the help desk where you submitted it there.
Below is a copy and paste of your account.

Go to your account page under active resources and reinstall it from there using the 7.4 link.

 

[latitude]

Thanks for helping her Jenel

 

[stevie5401]

everyone is lucky that YOU are here Jenel -

 

[jenel]

Thank you

 

[wishfulthinker]

It would be nice to hear if @jenel's help worked @cahennard. Hope it did