help with wrapcandy 7.1 software

[kathykm23]

Hello, I have wrap candy 7.1 professional . I tried to register my software I have a registration number but it is not working , how do I register it so I can use my software ? Do I need the new version instead ?

 

[jenel]

We are on version 7.4. I don't think 7.1 is supported any longer.

Go to your account page, and under active resources, you will see the 7.4 link in red. Update your program. I am not sure if it will have you buy it again. A lot of accounts went under when Ryan let wrapcandy go for non-payment

 

[wrap2005]

We are on version 7.4. I don't think 7.1 is supported any longer.

Go to your account page, and under active resources, you will see the 7.4 link in red. Update your program. I am not sure if it will have you buy it again. A lot of accounts went under when Ryan let wrapcandy go for non-payment

 

[wrap2005]

Hello

I have used the software in a long time. I have it on my laptop but when using it I cannot save anything. I keep getting an error. How can I fix this? I went to resources but didn't see active resources to try and download the software again.

 

[jenel]

In order to save or print, you need to register the program. See the first 3 pictures

The 7.4 program is under Active Resources on your account page. Click that link to reinstall and/or to update, then register it. See picture 4

 

[wishfulthinker]

If you are still having problems just get back to us. We do not know if you have managed to get things working again.

 

[mommajo33]

We are on version 7.4. I don't think 7.1 is supported any longer.

Go to your account page, and under active resources, you will see the 7.4 link in red. Update your program. I am not sure if it will have you buy it again. A lot of accounts went under when Ryan let wrapcandy go for non-payment

Im having the same problrm and when I go to account page I dont see active resources

 

[jenel]

Im having the same problrm and when I go to account page I dont see active resources

I answered your question on the help desk, and in a private message, where you also submitted it. Thanks

 

[jenel]

Im having the same problrm and when I go to account page I dont see active resources

You have to scroll down the page

 

[chocolates]

We are on version 7.4. I don't think 7.1 is supported any longer.

Go to your account page, and under active resources, you will see the 7.4 link in red. Update your program. I am not sure if it will have you buy it again. A lot of accounts went under when Ryan let wrapcandy go for non-payment

i cannot get the download was /am an elite member...need to put it on my new laptop. Was not aware that ryan no longer controls things....
can someone please help?

 

[jenel]

Go to your account page on wrapcandy. Under Active Resources, click the 7.4 red link to download it. Once installed on your computer, open a blank work page in the program. At the top, you will see HELP; click that and then follow the instructions from there.